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Information Technology > Help Desk Services
Help Desk Services
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Founders Hall, North Side, 2nd Floor   |   Monday - Friday 8:00 am to 4:30 pm   |    (256)216-6698

Student Services

If you have an issue arise with any Athens State web based services including:

  • Athens State Online
  • My Athens Email
  • Blackboard
  • Live Text
  • Tegrity
  • Collaborate
Call (256)216-6698 to speak with someone regarding your helpdesk needs or Submit a help desk ticket.

After-hours Blackboard assistance support is available, call (256) 216-6698

Faculty/Staff Services

If you have an issue arise with any Athens State web based services including:

  • Athens State Online
  • Email
  • AMOS
  • Banner
  • SAM
  • Blackboard
  • Live Text
  • Tegrity
  • Collaborate
Call (256)216-6698 to speak with someone regarding your helpdesk needs or Submit a help desk ticket.

Classroom Technical Support is available Monday - Friday 4:30 to 9:00pm when classes are scheduled.

After-hours Blackboard assistance support is available, call (256) 216-6698



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Phone: (256) 233-8100

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