A to Z Campus Map Directory
Athens State Logo
Current Students Faculty & Staff Tuition & Payments News Events Giving Human Resources Bookstore
 
Untitled Document
 

Information Technology Services Home

Instructional Resources for Faculty and Students

Email Instructions

Lab Locations and Hours

Forms

Cybersecurity Tips

Mission

Staff

A course becomes available in Blackboard 5 days prior to the course starting and remains available 5 days after the course ends.
Information Technology > Frequently Asked Questions
Frequently Asked Questions

General | Student | Faculty/Staff


1.I can't log into Athens State Online. It tells me that my web access is denied and that my account has been disabled.
 
2.I cannot log into Blackboard/Outlook because I don't know what my email address is.
 
3.I changed my Password/PIN in my Athens State Online account, but I still cannot get into Blackboard.
 
4.I don't remember my PIN/Password for Athens State Online / Blackboard.
 
5.Where can I get help setting up or using my @my.athens.edu email account or setting up my cell phone to receive email from it?
 
6.I don't know my Outlook password.
 
7.How do I add Blackboard, Tegrity, or Wimba to my browser's list of trusted websites?
 
8.I am an adjunct instructor or student and have been in my email account, but I don't remember my email password. How can I get back into my email account without calling IT?
 
9.Does Athens State have a wireless network and how do I access it?
 
10.Is there a scanner available on campus?
 
11.Can I unplug the university network cable or any other university property and plug the cable or property into my laptop/computer?
 
12.Can I use another operating system on my computer other than windows?
 
13.How do I print in the Athens State University computer labs?
 
14.How do I clear my cache in Internet Explorer?
 



Untitled Document

300 N. Beaty Street, Athens, AL 35611
Phone: (256) 233-8100

Stay Connected My.Athens.edu Athens State Online facebook Linked In
Google + you tube
Non-Discrimination Policy | Right to Know | Map/Directions | Contact Us
Web Privacy Statement | Copyright © 2014 Athens State University