Student Information

Helpful Resources for Online Instruction:

  • Check your Athens student email account every day for information from your instructor.
  • Log in to your Blackboard account every day. Blackboard is the primary resource used by most faculty to share course content with you.
  • Read the Student Guide to Online Learning for helpful pointers and useful tools to help you succeed in your online classes.
  • Contact your faculty member or the Help Desk if you are having problems with accessing email, Blackboard, or course materials.
  • Attend a live webinar to assist students with questions & issues in online courses

Frequently Asked Questions

ACADEMICS

Is my on-campus class canceled?
Summer classes originally scheduled as on-campus courses began transitioning back to in-person instruction beginning Monday, June 8, 2020. However, only classes deemed necessary for in-person instruction will be held on-campus. Students should discuss their individual classes with their instructors for additional details.
How do I access my online class?
Classes that are remaining online may involve the use of Blackboard or another electronic means of learning delivery.

All current students are assigned a Blackboard Learn™ account. To access Blackboard, please use your full MyAthens email address as your username. If you do not remember your Blackboard password, you can reset it with the “Forgot Your Password?” link on the Blackboard login page. Password reset instructions will be sent to your MyAthens email address. For more information, please visit the “Blackboard Learn” section of the Athens State Help Desk. 

How will this impact my internship, field experience, or other experiential learning activity?
For students completing a field experience in K-12 schools, please reach out to your intern supervisor for any questions concerning whether a school will be operational or not. Please keep in mind the College of Education does not offer an online teacher preparation program; therefore, “make-up” face-to-face requirements will occur during the summer and fall 2020 semesters. 
What if I need tutoring help from the Math Lab?
The Mathematical, Computer, and Natural Sciences (MCNS) Learning Lab is providing limited tutorial services for students enrolled in mathematics and computer science courses.

In order to schedule an appointment, visit https://athens.mywconline.com/.

For a short video with instructions on how to make and complete online appointments, please visit https://www.youtube.com/watch?v=AxaFRKLZrhE.

Download Math Lab Appointment Instructions

Should I be concerned about the quality of online courses?
Not at all. You can expect high-quality instruction and learning activities. Athens State is a leader in online education delivery. It was one of the first institutions in the state to offer distance learning programs. We are well-equipped to serve students electronically during this time. We train our faculty how best to teach online. Many of our courses have been certified by a national organization called Quality Matters.

STUDENT SERVICES

Where can I get other help, such as access to community resources or counseling services?
Is the Help Desk available if I have technical questions?
How will this impact campus tours?
Campus tours are temporarily being suspended. Please email the Office of Admissions at to discuss scheduling a future date.
Can the Career Development Center help me find temporary work?
Social distancing does not mean there are no part-time, full-time, or temporary opportunities available. These companies are hiring in spite of COVID-19: Aldi, Dollar General, Kroger, Publix, Walgreens and Wal-Mart. Keep an eye on Handshake as well. Employers are still posting jobs, but the hiring process may be taking a little longer.

Additionally, the Career Development Center has contacts with SCI and Toyota, both of which are looking for temporary workers to fulfill essential roles. Please contact the Career Development Center at for more information.

LIBRARY

Will Kares Library continue to be open?
Kares Library will be open, but all visitors must go through the screening process and receive a wristband. Additionally, all social distancing and hygiene recommendations will apply to visitors to Kares Library.
What if I need help with a writing assignment? Is the Writing Center still open?
The Writing Center is also available to assist students. Our software supports synchronous video/audio communication and chat (students can elect to disable video if they would prefer to type). Students may register for an account and subsequently log-in to the schedule at: https://www.athens.edu/writingcenter/

Here is a short video with instructions for how to complete an online session with us: https://youtu.be/3v_kTzyA92w

FINANCIAL AID

How does moving classes online affect my financial aid?
Moving our courses to an online platform as instructed by the University does not have a negative effect on your financial aid. The Office of Student Financial Aid is prepared to meet your financial aid needs.  Please contact us by phone or email as the campus is closed to the public and students (see contact information.)
COVID-19 has changed my employment status and income. Can Financial Aid help?
If you have a change or loss in income, please reach out to us as there may be additional financial aid available. To request this type of review please schedule a phone appointment here: Financial Aid Appointment.
Loan Changes due to COVID19
Delivering on President Trump’s Promise, Secretary DeVos Suspends Federal Student Loan Payments, Waives Interest During National Emergency.

Secretary DeVos announced that the office of Federal Student Aid is executing on President Donald J. Trump’s promise to provide student loan relief to tens of millions of borrowers during the COVID-19 national emergency.

All borrowers with federally held student loans will automatically have their interest rates set to 0% for a period of at least 60 days. In addition, each of these borrowers will have the option to suspend their payments for at least two months to allow them greater flexibility during the national emergency. This will allow borrowers to temporarily stop their payments without worrying about accruing interest.

“These are anxious times, particularly for students and families whose educations, careers, and lives have been disrupted,” said Secretary DeVos. “Right now, everyone should be focused on staying safe and healthy, not worrying about their student loan balance growing. I commend President Trump for his quick action on this issue, and I hope it provides meaningful help and peace of mind to those in need.”

What is the best way to contact Financial Aid?
Any questions or concerns can be sent to .   You may also schedule a phone appointment here: Financial Aid Appointment. Please remember, the Office of Student Financial Aid is here to assist during this unique situation. Additionally, to keep up with the latest information about Federal Student Aid please review their announcement page: https://studentaid.gov/announcements-events/coronavirus

OTHER FAQs

Are University events canceled?
All University-sponsored events are canceled until further notice. This includes student group activities, performances, visits from external groups, honor society events/inductions, and conferences. Additionally, the spring commencement ceremonies originally scheduled for Saturday, May 2 have been moved to coincide with summer graduation on Saturday, August 1.

Spring/Summer Commencement Details:

Date: Saturday, August 1, 2020
Location: Carter Gymnasium

College of Business: 9:00 AM
College of Education: 12:00 PM
College of Arts & Sciences: 3:00 PM

Students who are eligible to graduate at the end of the spring semester will receive their degree and diploma by mail. Further details will be provided for those who wish to participate in the summer commencement ceremony.

Is WiFi available on campus in parking lots?
Athens State has WiFi available on campus that can be accessed from the Founders Hall parking lot. After connecting to “ASU WiFi,” please follow the instructions to log in using your student credentials. You can find more information about campus WiFi here: helpdesk.athens.edu/hc/en-us/articles/204074963-Athens-State-University-Campus-Wireless-Network-WiFi-

Additionally, you may be able to reach out to your cellular provider concerning a mobile hotspot you are able to add to your plan.

What if I have a scheduled test with the University Testing Center?

The Athens State University Testing Center reopened on May 18, 2020, with reduced capacity and added safety protocol. One of the key additions is a temperature checkpoint at the main campus entrance on the corner of Beaty and Bryan Streets at 300 North Beaty Street, Athens, AL, 35611. Most visitors know this location as the Founders Hall entrance. Candidates will drive through, get a temperature check from their vehicle, and receive a wristband if they do not have a temperature. Individuals will not be allowed to test or enter campus if they have a temperature above 100℉. The wristband will allow testers access to the Testing Center. Candidates with a wristband will ring the bell at the entrance of Chasteen Hall, show their wristband and be allowed access to the building for testing.

Additional safety protocol will be 6 ft spacing for candidates waiting in the hallway for one at a time check-in and recommendations that all personal items be left in their vehicle to avoid touching lockers. Masks and gloves are allowed and recommended but not mandatory at this point. Masks and gloves will not be supplied by the Testing Center. Candidates should arrive at least 30 minutes prior to their appointment time to accommodate the extra safety protocol.

Testing Center staff are monitoring and responding to email inquiries () and phone calls (256-233-6540). Please reach out if you have additional questions. We will work with each candidate to meet their testing needs as normal operations resume.

Be Safe. Wash Your Paws. How can we help?

Close