Help Desk

Students & Technology

The Help Desk coordinates technical support for students, faculty, and staff and provides assistance with computer accounts, passwords, software, and technical issues within Blackboard.

Requesting Assistance
Click the submit request button to generate a help desk ticket. The Help Desk will send all correspondence about the ticket to the requestor’s university-issued email account. If you need to speak to someone to request assistance, please call 256-216-6698.

Find Answers Online
Many questions can be answered by using the Knowledgebase with 250+ articles and how-tos. These links will get you to information in the Knowledgebase specific to Students, Faculty, and Staff.

Contact Us

Classroom Building Room 102
Monday - Thursday: 8am-6pm
Friday: 8am-4:30pm

Knowledge Base